These are important Terms of Service and Conditions of Sale (“Agreement”). Please read them as they may affect your rights.
We reserve the right to amendthis Agreementfrom time to time, at our sole discretion. Please check this Agreement to ensure you understand the terms and conditions which will apply at that time.
If the Agreement contains special provisions that only apply to consumers in certain countries, the applicability of the respective provision depends on where you have your habitual residence. This means, for example, that provisions that are intended to apply to consumers in Canada only apply to those consumers who have their habitual residence in Canada.
This document was last updated on April 18, 2023.
By using thiswebsite, you indicate that you accept this Agreement and that you accept and agree to abide by it. If you do not agree to these terms and conditions, please immediately cease all usage of this website.
This Agreementsets forth the general terms and conditions of your use of the equusoma.com website and online store (“Website”) and any of its related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and the Schlote Psychotherapy Professional Corporation, operating as EQUUSOMA® and related trade names (“we”, “us” or “our”).
You must be at least 18 years old and able to access and use our Website and Services. By accessing and using our Website and Services, you represent and warrant that you are 18 years of age or older and have the legal capacity and authority to enter a contract.By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services. You acknowledge that this Agreement is a contract between you and us, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.
Access to certain areas of our Websitemay be restricted. We reserve the right to restrict access to other areas of our Website, or indeed the whole Website, at our discretion. In addition, access to or use of certain areas and features of the Website and Services may be subject to separate policies, standards or guidelines, or may require that you accept additional terms and conditions. If there is a conflict between this Agreement and the terms and conditions applicable to a specific area or feature of our Website and Services, the more specific terms and conditions will apply, unless specified otherwise.
Billing and payments
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
You understand and agree that you are responsible for paying any and all applicable taxes and shipping fees that may be due as a result of your registration in various events or purchases in the online store.
We may issue coupons from time to time. A coupon is virtual money that can be used for paying for product orders or registration in events. You may use a coupon only for a single order. Multiple coupons cannot be combined. Each coupon’s value is divided according to the total line items in the order. It cannot be converted to cash or withdrawn and may be subject to further rules and restrictions at our sole discretion.
Product order issues
After you place an order for a product, you will receive an e-mail from us acknowledging that we have received your order. These terms regarding product orders will take effect when we send you your order confirmation email.
Products are unique and produced specifically for you, the customer placing the order. The Schlote Psychotherapy Professional Corporation does not hold any inventory and does not perform any of the printing itself. We have selected print providers and reviewed product samples for quality prior to adding products to the store. However, print quality may vary as a result of each order being produced on demand.
If we are unable to supply you with a Product, for example, because that Product is not in stock or no longer available or because of an error in the price on our site or the respective print provider’s site, we will inform you of this by e-mail and we will either not process your order or we will issue a refund.
Please note that any Products made available through our website are intended for non-commercial use, and the purchase of any Products for resale purposes is strictly prohibited.
You warrant that all the information provided to us for the purpose of processing payments is correct and you are authorized to utilize the proffered payment method. You acknowledge that we will be entitled to verify the authenticity and sufficiency of the payment information you provide. We reserve the right to cancel your order at any stage, if we are unable to verify the information you provide or the payment method that you have selected. In the event of a cancellation by us, we will refund you the full amount that you have paid, if any.
You are responsible for the payment of all import customs, taxes, levies and or duties applied to the products, either at the point of sale and or upon delivery.
If you have an issue with your product order, contact us directly (firstname.lastname@example.org) within 30 days of the product delivery and provide a detailed description of your issue, accompanied by relevant photographs or video evidence that supports your case. We will contact the Merchant Support team with this information for investigation. The investigation will determine if you are eligible to receive a free of charge reprint or refund. Some issues do not qualify for reprinting or refund, as outlined below. The results of the investigation shall be final.
If following investigation, it is determined that your product is faulty or there is an issue with the quality of the printing, the order or line item will be replaced or refunded at the discretion of the Schlote Psychotherapy Professional Corporation. We reserve the right to refuse a request for refund or reprint if the reason for the complaint is due to theinherent limitations of the product. Requests for refunds or reprints are dealt with on a case-by-case basis.
By submitting an order for a Product on our Website, you acknowledge that the order execution or order contents (products, shipping method, and delivery timeline) is final and cannot be modified. If the shipment details are incorrect, or if you ordered the wrong size or colour, we cannot be held responsible and refunds or free reprints will not be provided in these cases. Check your order carefully before finalizing. You may submit requests for change of certain order details, including address change or delivery method change. The Merchant Support team will evaluate the request and at its discretion will let you know whether it is possible to accommodate your request. Changes in submitted orders are not guaranteed.
After an order is placed, we cannot guarantee that it will be possible to issue a full or partial refund in case of cancelled orders. Upon receiving a cancellation request, the Merchant Support team will determine whether your cancellation is eligible for a full or partial refund depending on the stage of fulfillment of the order.
If your order seems to be taking an unusually long time to be produced or delivered, please contact us directly. Please note that it can take a few weeks to receive your order. Orders can be delayed due to delays from shipping carriers. We cannot guarantee precise delivery dates on shipping. Consequently, we assume no liability associated with delay and do not offer any reprints and/or refunds caused by shipping delays, unless the Merchant Support team determines the package was lost in transit.
If the order is lost during shipment, an investigation will be conducted and a replacement may be provided when appropriate. We do not provide refunds for orders in transit, unless they are deemed lost by the Merchant Support team. If the office tracking status of an order states that it has been delivered, but you report it as not received, the Mercahnt Support team will launch an investigation. We reserve the right to refuse a free of charge reprint or a refund. If an order has not been delivered in 30 calendar days (for domestic US or regional EU orders) or in 45 calendar days (for international orders), please contact us within 1 week after the expiry of the relevant period, to be eligible for a reprint or refund.
ALL BASIC PRODUCT DESCRIPTIONS AND SPECIFICATIONS ARE PROVIDED TO US BY THE RETAILER. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF SUCH DESCRIPTION OR SPECIFICATION. WE PROVIDE NO WARRANTIES, GUARANTEES OR COVENANTS OF ANY KIND RELATING TO THE FITNESS, QUALITY, SAFETY, OR INABILITY TO USE, OR INABILITY TO HAVE REPAIRED OR SERVICED, ANY PRODUCT PURCHASED BY YOU. TO THE MAXIMUM EXTENT ALLOWED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE FITNESS, QUALITY, OR SAFETY OF THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE FULLEST EXTENT PERMITTED AT LAW, WE WILL NOT BE LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO NEGLIGENCE), OR UNDER ANY STATUTORY IMPLIED TERM) FOR ANY DAMAGES OF ANY KIND INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUE OR LOSS OF DATA) ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED OR OBTAINED, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. OUR MAXIMUM LIABILITY TO YOU IS THE AMOUNT CHARGED TO YOUR CREDIT CARD OR OTHER FORM OF PAYMENT. DESPITE ANYTHING ELSE CONTAINED IN THESE TERMS. NEITHER PARTY EXCLUDES ANY LIABILITY FOR DEATH OR PERSONAL INJURY TO THE EXTENT ONLY THAT IT ARISES AS A RESULT OF THE NEGLIGENCE OF THAT PARTY, ITS EMPLOYEES, AGENTS, OR AUTHORISED REPRESENTATIVES.
(See Dispute resolution below for additional information)
Issues related to our various events, and our policies and procedures related to cancellations and refunds and other event-related matters, are set out in our EQUUSOMA® Policy Handbook – Student and Practitioner Edition (latest update: October 2022). This handbook summarizes our various policies and parameters, in one organized document, with updates and improvements that are in effect as of the date of publication. All prospective and current students should review this document prior to proceeding. This document is available by request by contacting email@example.com.
(See Dispute resolution below for additional information)
Accuracy of information
Occasionally there may be information on the Website or Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, availability, promotions, and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website or Services including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website or Services should be taken to indicate that all information on the website or store has been modified or updated.
Links to other resources
Although the Website and Services may link to other resources (such as websites, mobile applications, service providers, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein.
Some of the links on the Website may be “affiliate links”. This means if you click on the link and purchase an item, we mayreceive an affiliate commission.
We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on ourWebsite and in relation to ourServices. We assume no responsibility for the content of websites linked on our Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
In addition to other terms as set forth in the Agreement, you are prohibited from using the Website and Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Website and Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Website and Services for violating any of the prohibited uses at any time without notice. We may terminate or suspend your account, delete your profile or any of your user content, and restrict your use of all or any part of our Website at any time and for any reason, without any liability to us, subject to applicable law.
Intellectual property rights
“Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by us, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with us. All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of Schlote Psychotherapy Professional Corporation or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of Schlote Psychotherapy Professional Corporation or third party trademarks.
Disclaimer of warranty
You agree that such Service is provided on an “as is” and “as available” basis and that your use of the Website and Services is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service unless stated otherwise. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.
Due to the nature of the internet, we cannot guarantee uninterrupted access and availability of our website and online store. We reserve the right to restrict the availability of our site or certain features if necessary in view of capacity limits or the integrity of our servers. We also reserve the right to restrict access when performing maintenance measures to ensure the proper working and functioning of the website and online store. We may improve or modify our website and store and introduce new offerings from time to time.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether express or implied.
Limitation of liability
To the fullest extent permitted by applicable law, in no event will SchlotePsychotherapy Professional Corporation and its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Schlote Psychotherapy Professional Corporation and its affiliates, officers, employees, agents, suppliers and licensors relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to us for the prior one-month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.
You agree to indemnify and hold Schlote Psychotherapy Professional Corporation and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable legalfees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your use of our website content, your use of the Website and Services or any willful misconduct on your part.
All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
If a dispute arises from or relates to this Agreement (for instance, if you have any issues with your event registration or product order), you agree to first contact us to attempt to resolve the issue before disputing your claim with your credit card company, bank, or other third parties. If you have filed a dispute with your credit card company or bank, we will not be able to issue you a refund as well, and we cannot make any refunds or replacements until the dispute is resolved or cancelled.
If the dispute cannot be settled through direct communication, the parties agree to try first to settle the dispute by mediation before resorting to arbitration.
The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Ontario, Canada without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Canada. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Ontario, Canada, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement, and you agree the 1980 United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are free to assign any of its rights or obligations hereunder, in whole or in part, to any third party as part of the sale of all or substantially all of its assets or stock or as part of a merger.
Changes and amendments
We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the top of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.
If we fail to insist that you perform any of your obligations under this Agreement, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.
This Agreement remains in effect even after your account is terminated or you have stopped using our Website and Services.
If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may send an email to firstname.lastname@example.org.